Thursday, July 4, 2024

Jeff Lawson’s legacy at Twilio is about quite a lot of tough quarters

Twilio’s CEO and co-founder, Jeff Lawson, is stepping down from his function and his seat on the corporate’s board, following months of strain from activist buyers and a number of other quarters of slowing income development. Khozema Shipchandler, Twilio’s president and a former GE denizen, is taking on as CEO.


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Traders appear to be cheering the choice, with shares of Twilio up almost 7% this morning, although they is also glad that the corporate stated it could report its fourth-quarter income, adjusted earnings and full-year adjusted earnings above its earlier forecast.

Whereas the timing of the transfer was a shock, it’s not an enormous shock to see Lawson heading for the exits. Traders have lengthy made clear their discontent with Twilio’s latest efficiency, and sooner or later, both the outcomes enhance or one thing adjustments on the high. And whereas the corporate did elevate its very modest forecast, this transfer might suggest that its development story didn’t enhance as a lot because the board or activists wished through the fourth quarter.

How is the corporate performing? In its third quarter, Twilio’s income elevated 5% to $1.03 billion from a 12 months earlier, and on the time, Lawson gave the outcomes a optimistic rub in his official commentary, touting “one other report quarter of non-GAAP earnings from operations and free money stream.” Traders didn’t view the figures as favorably, although, and have been seemingly extra targeted on the corporate’s anemic and slowing price of income development.

For the fourth quarter of 2023, Twilio projected that development would sluggish even additional, falling to 1% to 2%, although now with the corporate promising higher outcomes than anticipated, we’ll have to attend and see what it actually managed because the 12 months got here to an in depth.

What does Lawson’s exit inform us?

A number of issues. First, activist strain on corporations will not be one thing that may all the time be ameliorated by a board shakeup or smaller adjustments to operations. Second, we realized that whereas some tech corporations have just lately survived their time within the activist barrel with their CEO in place, that received’t all the time be the case.

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