In her weblog, Countdown to Cisco Dwell EMEA, Adele Trombetta, SVP, Cisco Buyer Expertise (CX) EMEA, talked about how excited she is for Cisco Dwell EMEA in just a bit greater than every week, and I agree. Her preview of this occasion gives an summary of a number of totally different areas the place CX will make a splash this 12 months. Nonetheless, I need to go a bit deeper and provide you with some extra particulars on what you’ll see in our Buyer Expertise sales space, and round Cisco Dwell February 5-9.
With a dozen CX demos out there to you at this 12 months’s occasion, let’s get you able to discover and begin accelerating what you are promoting outcomes.
CX Sales space
Listed here are the demos you will discover contained in the CX sales space in Amsterdam:
Cisco Lifecycle Companies
Take away adoption roadblocks and remodel at pace with much less threat with our new outcomes-driven service. From bettering the client expertise and enhancing safety to optimizing productiveness and extra, our consultants might help you obtain measurable enterprise outcomes. With our telemetry-based AI/ML insights, instruments, and automation, we might help you speed up time to worth out of your Cisco expertise investments and obtain what you are promoting outcomes, quicker.
Automation
Cisco provides options to simplify and pace up the supply of enterprise outcomes. Automated deployment and configuration, service-level monitoring with observability, response and remediation, incident administration, and software program upgrades with validation and assurance can profit companies of all ranges of automation maturity. No matter the place you might be in your automation journey, Cisco has options which are straightforward to devour and tailor-made to your wants.
Success Tracks/CX Cloud
Enhance operational effectivity and scale back threat with a 360-degree view of your community with proactive digital insights; take away adoption roadblocks with professional finest practices, and increase workers productiveness and abilities with studying assets with Success Tracks, enabled by CX Cloud to maximise the worth of your IT investments.
Safety, Consulting and Managed Companies
Two separate demonstrations in our sales space will present you strengthen your group’s safety resilience. Come discover the wide selection of CX Safety providers serving to to strengthen your group’s safety resilience. From product-agnostic advisory, technique, and safety architecture-focused providers to planning, design, and implementation of Cisco Safety merchandise – pre-defined or absolutely custom-made service options cowl your full providers lifecycle.
TAC Improvements
Our high priorities are simplicity, pace, and effectivity when getting IT points solved, regardless of their measurement. See how self-service automated help workflows can scale back your time to ultimate decision or how RADKit allows distant diagnostic log assortment and automates complicated duties with network-wide APIs to hurry up time to decision. Along with the TAC Improvements demos within the CX Sales space, TAC engineers, gross sales engineers, {and professional} providers engineers may even be out there through Technical Options Clinics and within the Technical Options Clinic Theater.
Buyer Success
Come see how Cisco CX allows prospects in Monetary Companies, Retail, and Utilities to beat IT challenges and ship optimized mission-critical providers, enhance end-to-end safety, and drive extra clever operations. You’ll additionally find out how we’ve helped them remodel work environments, reimagine communities, and improve buyer expertise.
Cisco Group
Probably the most frequented Cisco digital properties is Cisco Group, which serves greater than 1.4 million guests every month and helps seven languages. Be taught extra about this trusted, on-line, peer-to-peer group and information hub, the place you at all times have entry to real-time solutions and 24/7 recommendation.
Companion-Powered Buyer Expertise
Go to the CX accomplice demo to find how companions can improve the client expertise with Cisco instruments and platforms. Have interaction with consultants showcasing stay demos of instruments such because the Companion Expertise (PX) Cloud, dive into the capabilities and insights out there by way of Lifecycle Benefit and discover drive buyer software program adoption by way of the digital end-to-end Lifecycle Follow Journey.
Cisco Studying and Certifications
Cisco Studying and Certifications (L&C) will likely be within the sales space with coaching provides and demos on Cisco U. and Cisco Modeling Labs (CML). You’ll find Cisco L&C outdoors of the CX Sales space as nicely, with 30 classes deliberate within the Cisco U. Theater!
Sustainability
Lastly, cease by and let Cisco Buyer Expertise options assist form, scale, and maintain your journey towards sustainability. Align your targets with actionable plans enhanced by AI/ML, automation, telemetry, and guided experience to determine, speed up, and measure the impression of your sustainability expertise initiatives.
In fact, that’s solely what we now have occurring inside the Buyer Expertise sales space. We even have a CX demo within the Cisco Showcase, which walks you thru how Cisco CX leads the way in which to assist our prospects notice enterprise outcomes quicker at each step of the lifecycle.
Final however definitely not least, head over to the Sustainability Zone and learn to make your buildings and workspaces prepared for hybrid work whereas driving sustainability. You’ll be able to design a safe, sustainable, and future-proofed good constructing with our end-to-end method. Come discover our imaginative and prescient to assist create the subsequent era of smarter buildings.
We’ve got a lot we need to share with you this 12 months at Cisco Dwell EMEA. I hope you’re trying ahead to it. I do know our CX crew is!
If you wish to know extra about our Buyer Expertise presence at this 12 months’s Cisco Dwell, try the CX at Cisco Dwell web site for probably the most up-to-date data.
Within the meantime, be at liberty to go away me a remark or a query under, and keep tuned for more information coming your approach as we get near the beginning of Cisco Dwell EMEA on February 5.
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