As we stride confidently into 2024, Cisco’s dedication to fostering a mutually helpful partnership with our esteemed international companions stays unwavering. The previous yr witnessed the exceptional prowess of our sturdy companion ecosystem, impressively contributing an approximate 90 p.c to Cisco’s gross sales and delivering an unparalleled buyer expertise. This momentum serves because the cornerstone upon which we’re poised to construct larger success.
For Cisco and its World Associate Engineering (GPE) group, the success of our companions and clients is synonymous with our personal success. In a dynamic panorama marked by technological evolution and shifting buyer expectations, GPE champions a resolute method to accelerating transformation and promptly addressing buyer wants. We goal to empower companions and clients alike, enabling them to realize enterprise outcomes with unprecedented pace.
Momentum that Drives Success
Guided by the imaginative and prescient of enhancing buyer experiences via the world’s premier companion know-how group, Cisco and the GPE group are on a mission to expedite buyer know-how adoption. Our group of consultants and digital transformation architects is devoted to collaborating with our companions each step of the way in which. This includes proactively making ready companions for the long run by upskilling and reskilling at a tempo that outpaces business norms. Crucially, it necessitates mindfully delving into the center of companions’ experiences and offering the help wanted to speed up gross sales.
Better Collectively
In our journey, the ethos of “Better Collectively” is not only a tagline however a tenet. Each initiative we undertake is a collaborative effort with our companions, shaping Cisco’s know-how technique, responding to business calls for, and aligning with buyer expectations. Our companion technical group, a powerhouse of know-how and technologists, is the driving drive behind this collaborative method. Embracing this philosophy, we persist in producing momentum that fosters the exact form of success important for our group, companions, and clients. Our goal isn’t solely to handle their challenges however to empower them to thrive.
The Energy of Listening
Associate listening and suggestions are basic to our collaborative tradition and permeate each part of the event lifecycle, enriching developments and outcomes. Our dedication to partnering early with each companions and clients of their lifecycle journey, coupled with the creation of packages and processes centered round intensive listening, allows us to generate superior outcomes that remodel prospects into realities.
Our method goes past merely creating alternatives to listen to companions’ voices; it includes actively responding to their suggestions. From Technical Advisory Teams (TAG) and the Demos Reimagined Pilot Program to Shogun and Black Belt Academy—and every little thing in between—companion enter serves because the bedrock that informs Cisco’s funding selections and specifically GPE’s actions and funding selections. It ensures a laser deal with areas that demand probably the most consideration and packages that result in companion success. Moreover, this suggestions instantly influences the enhancement of product high quality, contributing to a steady cycle of enchancment and innovation.
Among the many many achievements of the marquee packages inside GPE, a handful stand out which set the stage for a profitable 2024:
- Associate Product Pulse Surveys: The semi-annual surveys achieved document participation from companions, attributed partially to the growth into eight languages. This inclusive method garnered insights from a broader spectrum of companions worldwide, showcasing their invaluable views. The most recent survey marked a big milestone with a 43 p.c enhance in international responses and a notable 25 p.c enhance in product scores. This enhanced understanding of product sentiment allows us to delve deeper into the center of the companion expertise, facilitating the acceleration of their gross sales.
- World Associate Technical Govt Council (PTEC): Every of those occasions, that includes round 30 of Cisco’s prime international companions, supplied worthwhile insights, questions, and commentary centered on Safety, Collaboration, and Enterprise Networking. The energetic engagement showcased the immense worth that our companion ecosystem contributes to shaping Cisco’s strategic trajectory and, in flip, the success of our companion group.
- Associate Innovation Problem (PIC): The sixth annual PIC witnessed a big upswing in submissions, enrollments, and group participation. The astounding 198 p.c surge in enrollments showcases the profound creativity, experience, and unwavering ardour that characterize our companion technical group on our open platform. Going past delivering substantial worth to clients and carving out their distinctive presence out there, companions’ enthusiastic engagement with the brand new award class, Partnering for Goal, reaffirms their dedication to supporting social and environmental causes.
- World Associate Answer Advisors (GPSA): Our high-touch technical and repair help empowers companions with the information and instruments important for profitable buyer engagements. Within the fiscal yr 2023, with over 100 companion engagements, GPSA performed a pivotal function in influencing $200M in pipeline bookings, creating profitable alternatives in collaboration with our companions.
As we embark on the journey of 2024, we stay dedicated to the ideas of partnership, collaboration, and responsiveness. Along with our companions, we’ll proceed to pave the way in which for fulfillment, leveraging innovation, technique, and agile implementation to create a future that’s actually “Better Collectively.”
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