Apple has admitted, in an inside memo obtained by MacRumors, that some homeowners of latest-generation Apple Watches are reporting a severe display downside described as “false touches.”
“Some clients could report their Apple Watch Collection 9 or Apple Watch Extremely 2 is experiencing false touches on their show,” the memo explains. Some clients have additionally referred to those points, which trigger the display to leap round or behave erratically with none person enter, as “ghost touches.” They will even trigger the watch to start out a telephone name with out permission, or forestall the person from coming into the passcode to unlock. (If that’s an issue for you, keep in mind which you could instruct the watch to unlock once you use Face ID on a paired iPhone.)
Apple says it’s conscious of and at present investigating the difficulty. It’s unknown at this level whether or not this can end in a watchOS software program repair, though that’s hinted at by the corporate’s recommendation that clients maintain their software program updated. We additionally haven’t any timeframe for when a repair shall be launched, or an evidence supplied.
Within the meantime, technicians are instructed to not try a restore on affected gadgets, however merely to inform clients to strive a force-restart and, if that doesn’t work, await additional info when the investigation concludes.
The Collection 9 and Extremely 2 have skilled one thing of a cursed existence since launching in fall 2023. Show issues inflicting flickering, pulses, or pink flashing problems had been reported final October, earlier than each fashions had been quickly banned from sale resulting from an unrelated authorized situation.