Fitbit not syncing? Here is how one can attempt to repair it

Even in an period of Apple Watches, Pixel Watches, and Garmin gadgets, Fitbits stay synonymous with health monitoring for many individuals. There isn’t a lot monitoring happening, nonetheless, when a Fitbit all of a sudden stops syncing along with your telephone. Right here’s why your Fitbit sync could have stopped — and extra importantly, what you are able to do about it.

The quick model is that one thing might be disrupting the connection between your Fitbit and your telephone. It could possibly be an issue with Bluetooth, nevertheless it may be a software program challenge, such because the Fitbit app failing to fetch information mechanically. It may also be that you’ve got a number of gadgets attempting to sync along with your tracker. Cloud sync, in the meantime, will fail in case your telephone can’t attain the web.

If you wish to know concerning the full set of prospects, learn on.

As a result of there are just a few potential causes, there’s no one-size-fits-all resolution. In the event you run by way of the troubleshooting steps beneath, nonetheless, you’ll virtually definitely run throughout an choice that works in your state of affairs. If nothing works, it’s most likely time to contact Google assist about repairs or a substitute, hopefully underneath guarantee.

• Be sure that Bluetooth is enabled in your telephone. All Fitbit wearables use Bluetooth Low Vitality (BLE) to sync information, so your telephone wants Bluetooth energetic too. On each Android gadgets and iPhones, you possibly can test this by going to Settings > Bluetooth. It could be price toggling Bluetooth on and off once more if the function is already enabled. It may be that your telephone has Airplane Mode on, by which case you must flip it off to re-enable not simply Bluetooth however Wi-Fi and mobile (we’ll contact on these once more later).
• Strive forcing a handbook sync. In your telephone, open the Fitbit app and choose the At present view. Pull down in your display screen to pressure a refresh.
• Drive-quit the Fitbit app and relaunch it. It could possibly be {that a} non permanent cache or course of glitch is stopping sync, by which case relaunching the app would possibly remedy it.
• Be sure that your telephone has Wi-Fi and/or mobile on. When you’d suppose it wouldn’t be important, Google’s necessities for Fitbit sync specify that your telephone must be related to Wi-Fi or mobile (whether or not 4G or 5G). That’s presumably as a result of the Fitbit app mechanically uploads information to sync along with your Fitbit account. Disable Airplane Mode if it’s on, and doublecheck that Wi-Fi or mobile is energetic in Fast Settings (Android) or Management Heart (iPhone).
• Scan for app updates. Whereas it’s unlikely, there could be a extra deeply-rooted bug within the Fitbit app that’s stopping sync. Android customers can test for updates utilizing the Google Play Retailer, whereas iPhone customers can do the identical utilizing the Apple App Retailer. We advocate turning on computerized app updates until you’ve metered residence web entry, since you must have the ability to restrict these updates to Wi-Fi.
• In the event you sync your Fitbit with multiple gadget, transfer the secondary gadget additional away or shut off its Bluetooth. It’s typically unhealthy to pair a health tracker with a number of gadgets, exactly as a result of it could actually get confused about which gadget it’s alleged to be sending information to. In the event you don’t need to unpair something nonetheless, strive shifting certainly one of your gadgets additional away out of your Fitbit or quickly disabling its Bluetooth capabilities. The latter choice is extra dependable, particularly on condition that merchandise with Bluetooth 5.x have a spread measuring a whole lot of toes.
• Examine app permissions in your telephone’s Settings app. To ensure sync will work, the Fitbit app wants entry to background information/sync/refresh (labels range) in addition to location providers. Android customers can usually go to Settings > Apps > Fitbit > Permissions or some variation of this. On iPhones, you’ll need to go to Settings > Fitbit in addition to probably Settings > Apps > Background App Refresh and Settings > Privateness and Safety > Location Providers. With both platform, you must have the ability to seek for “background” or “location” in Settings to search out related controls. Be aware that customers of Android 12 or later also needs to have close by gadget permissions on.
• Replace Android or iOS. There’s a non-zero risk {that a} bug along with your telephone’s working system is obstructing sync. Android customers can test for updates by going to Settings > System > System replace, or some model of that, whereas iPhone house owners ought to go to Settings > Common > Software program Replace. If an replace is out there, be sure you backup any vital information and hook up with Wi-Fi earlier than putting in.
• Restart your telephone. It could possibly be that there’s a short lived glitch on the OS stage that doesn’t require an replace, or that different apps are making a battle. Rebooting your telephone will deal with (or rule out) each of these points in a single shot, offering a clear slate.
• Replace your Fitbit. Fitbits typically run into bugs on their very own finish, so it could possibly be {that a} firmware replace is critical. In your telephone’s Fitbit app, go to At present > Units > [your device] and faucet Replace if new firmware is out there. You might need to search the net for anecdotes about new releases, nonetheless, as a result of Google has by accident bricked Fitbits up to now, most lately with the 194.61 replace for the Cost 5.
• Restart your Fitbit. Directions for this are going to range based mostly in your mannequin, however like restarting your telephone, it may repair non permanent errors.
• Unpair and re-pair your Fitbit. On iPhones, at the very least, you could have luck forcing the Fitbit app to re-link along with your tracker. Go to Settings > Bluetooth, faucet the i (data) button subsequent to your Fitbit’s identify, then select Overlook This Gadget. Your Fitbit ought to ask you to permit iPhone notifications once more, by which case faucet Permit. Subsequent, open the Fitbit iPhone app, and comply with prompts to reconnect along with your Fitbit.
• Carry out a manufacturing facility reset. This must be handled as a final resort. If nothing else has helped nonetheless, a manufacturing facility reset will carry your Fitbit again to sq. one. Try our reset information for model-specific info.