Vonage, a specialist in cloud communications serving to companies speed up their digital transformation and part of Ericsson, has collaborated with Amazon Internet Providers (AWS) to speed up the supply of recent options to hundreds of thousands of AWS builders by AWS Market.
This collaboration will deliver collectively Vonage’s platform, which is predicated on communications APIs and community APIs that connect with communications service supplier (CSP) networks, Ericsson’s 5G community capabilities, and AWS companies. This may allow AWS and Vonage to create a collection of options that empower clients to make use of the community to drive innovation and create a greater total buyer expertise.
Kathrin Renz, Vice President of AWS Industries, stated: “AWS and Vonage have a shared ardour for serving to clients ship innovation and worth.
“Working along with Vonage, we purpose to drive new industrial and enterprise purposes throughout industries that mix 5G networks and applied sciences like generative synthetic intelligence to gasoline new merchandise and improve the general buyer expertise.”
Omdia’s Cybersecurity Determination Maker Survey 2023 famous that 92% of organizations had suffered a safety incident or breach through the previous 12 months, whereas imposter scams resulted in $2.6bn in losses within the US in 2022 alone, in line with the Federal Commerce Fee. Fraud threat is a rising concern for companies, however the dangers may be mitigated.
The brand new Vonage Fraud Safety answer to be made out there in AWS Market will embody the Vonage CAMARA-based* API SIM Swap (in alpha when out there), its Fraud Defender answer, enhanced by AWS generative synthetic intelligence (AI) companies, and its Confirm and Quantity Insights APIs paired with Amazon Rekognition. With this new replace, Vonage will additional construct extra options like this that may speed up bringing the ability of community APIs to the market.
Amongst its options, the SIM Swap community API is designed to permit a developer to find out whether or not a cellphone quantity has not too long ago modified SIM playing cards and if fraud was concerned. Vonage’s enhanced Fraud Defender API will proactively detect fraud indicators, Vonage Confirm API permits for safe silent authentication, and Vonage Quantity Insights API supplies Fraud Scoring capabilities.
The fraud detection capabilities of this answer shall be additional enhanced by supporting AWS generative AI companies. This may allow companies to higher defend themselves from cell fraud whereas concurrently bettering the client expertise.
Niklas Heuveldop, Vonage CEO and head of enterprise space international communications platform for Ericsson, stated: “By working with AWS, we are going to speed up our potential to embed communications and community APIs in purposes and ship new product choices for AWS and Vonage clients.
“With community APIs, we’re exposing new capabilities from inside the 5G community which have by no means been out there earlier than, permitting present purposes to be enhanced with community info and enabling the event of a brand new class of purposes.”
Nick Laidlaw, CTO at Voicify, stated: “Voicify already integrates Vonage’s communications APIs into our conversational AI experiences tailor-made for the restaurant trade.
“With the brand new Fraud Safety Resolution that features AWS and the addition of community APIs, similar to SIM Swap, we are able to improve the extent of safety we provide for SMS and telephony, guaranteeing transactions are safe and legitimate and reinforcing our dedication to offering a trusted conversational AI service.”
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