Sunday, June 30, 2024

Cognizant and Microsoft announce international partnership to increase adoption of generative AI within the enterprise, and drive {industry} transformation

Expanded partnership will leverage Microsoft Copilot and Cognizant’s advisory and digital transformation companies to assist workers and enterprise prospects operationalize generative AI and understand strategic enterprise transformation.

TEANECK, NJ – April 22, 2024 – Cognizant (Nasdaq: CTSH) and Microsoft Corp. introduced an expanded partnership with the purpose of constructing Microsoft’s generative AI and Copilots accessible to hundreds of thousands of customers, to remodel enterprise enterprise operations, improve worker experiences and speed up cross-industry innovation.

Cognizant, a pacesetter in digital transformation companies, operates on the intersection of {industry} and expertise, and at the side of Microsoft’s superior generative AI and Copilots, the mixed energy of this partnership has the potential to ship substantial innovation for enterprise prospects, contributing to the projected $1 trillion[1] that AI is anticipated to inject into U.S. GDP over the following ten years. This partnership additionally has the potential to considerably speed up AI adoption and innovation in India. AI is anticipated so as to add USD 450–500 billion to India’s GDP by 2025, accounting for 10% of the nation’s USD 5 trillion GDP goal.

As a part of the partnership, Cognizant bought 25,000 Microsoft 365 Copilot seats for Cognizant associates, together with 500 Gross sales Copilot seats and 500 Providers Copilot seats to boost productiveness, streamline workflows and remodel buyer experiences. As well as, Cognizant will work to deploy Microsoft 365 Copilot to 1,000,000 customers inside their international 2000 shoppers and throughout 11 industries. By way of Cognizant’s Synapse skilling program, 35,000 Cognizant builders have been skilled on Github Copilot, with an extra 40,000 builders slated to obtain coaching.

“Generative AI is usually a game-changer for just about each enterprise in each {industry}, opening up new prospects for innovation, effectivity and progress,” stated Ravi Kumar S, CEO, Cognizant. “That’s why we’re investing $1 billion in generative AI over the following three years and main the event of latest analysis to discover its potential for our shoppers, their workers and finish prospects. We’re dedicated to serving to them harness the facility of generative AI at scale, and Microsoft Copilot is a confirmed instrument that may carry transformative good points, unlocking expertise and potential in methods we will solely think about.”

“Our expanded partnership with Cognizant will assist organizations harness generative AI to remodel enterprise operations, improve worker experiences, and ship new worth for purchasers,” stated Judson Althoff, govt vice chairman and chief business officer at Microsoft. “By combining Cognizant’s {industry} experience with Microsoft’s Copilot capabilities—together with Copilot for Microsoft 365 and GitHub Copilot—we will assist drive AI adoption and innovation for hundreds of thousands of customers throughout its community.”

Driving industry-specific transformation is a key purpose of partnership, targeted on serving to companies reimagine operations in sectors that haven’t seen important disruption in many years. For instance, a latest analysis report from Cognizant and Oxford Economics, New Work, New World, discovered that generative AI may automate as much as one-third of duties for emergency physicians, which may assist tackle staffing challenges, enhance service high quality and permit medical doctors to deal with sufferers’ well being. Generative AI can pace up process approval occasions from days to simply minutes, eliminating delays and facilitating optimistic affected person outcomes. Cognizant is already leveraging Microsoft Generative AI expertise with its TriZetto platform, to assist payers and suppliers cut back hidden prices and allow higher affected person outcomes for hundreds of thousands of People.

To make the most of these alternatives, Cognizant and Microsoft will collaborate to ship industry-specific options, utilizing Copilot Studio, a platform that enables customers to create and customise their very own industry-and-business-function particular Copilots, leveraging generative AI massive language fashions, enterprise purposes and enterprise information. Past the healthcare {industry}, Cognizant and Microsoft will prioritize purposes throughout industries reminiscent of retail and client items, monetary companies, life sciences, manufacturing, communications and media.

Examples of a number of use instances beneath growth embrace work Cognizant is doing with:

  • A media firm to develop a generative AI-based resolution for translation and localization of video content material, utilizing Microsoft expertise to supply correct subtitles, dubbing and cultural adaptation;
  • A producing agency to enhance its distant engineering diagnostics, utilizing generative AI to help discipline technicians in figuring out, analyzing and resolving upkeep points on their core merchandise.
  • An training companies supplier to revamp and execute its working mannequin, utilizing generative AI to create and ship customized digital content material that adapts to the preferences and wishes of lecturers and college students.
  • A communications supplier to boost its buyer expertise and operational effectivity, utilizing generative AI to streamline and automate its core enterprise processes throughout gross sales, service supply and assurance.

Cognizant’s lately introduced Superior AI Lab will help these efforts, with a deal with advancing the science and follow of AI via innovation and growth of mental property and AI-enablement applied sciences. Moreover, the corporate’s community of AI Innovation Studios in London, New York, San Francisco, Dallas, and Bengaluru, that are being geared up to showcase Microsoft generative AI expertise, will function a discussion board for shoppers to co-innovate and construct modern {industry} options.

Cognizant is a member of Microsoft’s Accountable AI Council and is devoted to sustaining the very best requirements for accountable and moral AI, specializing in security, safety, privateness, transparency and inclusion. To make sure that the adoption of generative AI is managed responsibly and in a approach that cultivates belief, skilling packages, reminiscent of Cognizant’s Synapse, will play a key function in getting ready the fashionable workforce to thrive within the age of enterprise AI, and assist cut back friction in altering roles because the expertise modifications the character of labor.

Cognizant is a worldwide chief in Microsoft Specializations, holding all Fashionable Work and Safety specializations, and lately including the GitHub Copilot specialization. Microsoft Specializations require a rigorous unbiased audit along with assembly stringent requirements set by Microsoft. For extra data on the Cognizant-Microsoft partnership, please go to right here.

For extra data on the Cognizant-Oxford Economics analysis report on generative AI, please go to right here.

[1] Cognizant and Oxford Economics. (2023). New Work, New World, pg. 3.

About Microsoft
Microsoft (Nasdaq “MSFT” @microsoft) permits digital transformation for the period of an clever cloud and an clever edge. Its mission is to empower each particular person and each group on the planet to realize extra.

About Cognizant
Cognizant (Nasdaq: CTSH) engineers’ fashionable companies. We assist our shoppers modernize expertise, reimagine processes and remodel experiences to allow them to keep forward in our fast-changing world. Collectively, we’re bettering on a regular basis life. See how at www.cognizant.com or @cognizant.

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For extra data, contact:

U.S.
Identify: Ben Gorelick
E mail: [email protected]

Europe / APAC
Identify: Christina Schneider
E mail: [email protected]

India
Identify: Rashmi Vasisht
E mail: [email protected]

Microsoft Media Relations
WE Communications for Microsoft
(425) 638-7777
[email protected]

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