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At AWS re:Invent 2023, we previewed Amazon Q Enterprise, a generative synthetic intelligence (generative AI)–powered assistant that may reply questions, present summaries, generate content material, and securely full duties primarily based on information and data in your enterprise methods.
With Amazon Q Enterprise, you may deploy a safe, non-public, generative AI assistant that empowers your group’s customers to be extra inventive, data-driven, environment friendly, ready, and productive. Through the preview, we heard numerous buyer suggestions and used that suggestions to prioritize our enhancements to the service.
In the present day, we’re asserting the overall availability of Amazon Q Enterprise with many new options, together with customized plugins, and a preview of Amazon Q Apps, generative AI–powered custom-made and sharable functions utilizing pure language in a single step in your group.
On this weblog submit, I’ll briefly introduce the important thing options of Amazon Q Enterprise with the brand new options now accessible and check out the options of Amazon Q Apps. Let’s get began!
Introducing Amazon Q Enterprise
Amazon Q Enterprise connects seamlessly to over 40 fashionable enterprise information sources and shops doc and permission data, together with Amazon Easy Storage Service (Amazon S3), Microsoft 365, and Salesforce. It ensures that you simply entry content material securely with present credentials utilizing single sign-on, based on your permissions, and in addition consists of enterprise-level entry controls.
Amazon Q Enterprise makes it straightforward for customers to get solutions to questions like firm insurance policies, merchandise, enterprise outcomes, or code, utilizing its web-based chat assistant. You may level Amazon Q Enterprise at your enterprise information repositories, and it’ll search throughout all information, summarize logically, analyze developments, and have interaction in dialog with customers.
With Amazon Q Enterprise, you may construct safe and personal generative AI assistants with enterprise-grade entry controls at scale. You too can use administrative guardrails, doc enrichment, and relevance tuning to customise and management responses which are constant together with your firm’s pointers.
Listed here are the important thing options of Amazon Q Enterprise with new options now accessible:
Finish-user net expertise
With the built-in net expertise, you may ask a query, obtain a response, after which ask follow-up questions and add new data with in-text supply citations whereas holding the context from the earlier reply. You may solely get a response from information sources that you’ve got entry to.
With normal availability, we’re introducing a brand new content material creation mode within the net expertise. On this mode, Amazon Q Enterprise doesn’t use or entry the enterprise content material however as an alternative makes use of generative AI fashions constructed into Amazon Q Enterprise for inventive use circumstances akin to summarization of responses and crafting personalised emails. To make use of the content material creation mode, you may flip off Reply from permitted sources within the dialog settings.
To study extra, go to Utilizing an Amazon Q Enterprise net expertise and Customizing an Amazon Q Enterprise net expertise within the AWS documentation.
Pre-built information connectors and plugins
You may join, index, and sync your enterprise information utilizing over 40 pre-built information connectors or an Amazon Kendra retriever, in addition to net crawling or importing your paperwork instantly.
Amazon Q Enterprise ingests content material utilizing a built-in semantic doc retriever. It additionally retrieves and respects permission data akin to entry management lists (ACLs) to permit it to handle entry to the info after retrieval. When the info is ingested, your information is secured with the Service-managed key of AWS Key Administration Service (AWS KMS).
You may configure plugins to carry out actions in enterprise methods, together with Jira, Salesforce, ServiceNow, and Zendesk. Customers can create a Jira challenge or a Salesforce case whereas chatting within the chat assistant. You too can deploy a Microsoft Groups gateway or a Slack gateway to make use of an Amazon Q Enterprise assistant in your groups or channels.
With normal availability, you may construct customized plugins to hook up with any third-party utility by APIs in order that customers can use pure language prompts to carry out actions akin to submitting time-off requests or sending assembly invitations instantly by Amazon Q Enterprise assistant. Customers may also search real-time information, akin to time-off balances, scheduled conferences, and extra.
If you select Customized plugin, you may outline an OpenAPI schema to attach your third-party utility. You may add the OpenAPI schema to Amazon S3 or copy it to the Amazon Q Enterprise console in-line schema editor appropriate with the Swagger OpenAPI specification.
To study extra, go to Information supply connectors and Configure plugins within the AWS documentation.
Admin management and guardrails
You may configure world controls to offer customers the choice to both generate giant language mannequin (LLM)-only responses or generate responses from related information sources. You may specify whether or not all chat responses might be generated utilizing solely enterprise information or whether or not your utility may also use its underlying LLM to generate responses when it may’t discover solutions in your enterprise information. You too can block particular phrases.
With topic-level controls, you may specify restricted matters and configure habits guidelines in response to the matters, akin to answering utilizing enterprise information or blocking fully.
To study extra, go to Admin management and guardrails within the AWS documentation.
You may alter doc metadata or attributes and content material in the course of the doc ingestion course of by configuring fundamental logic to specify a metadata discipline title, choose a situation, and enter or choose a worth and goal actions, akin to replace or delete. You too can use AWS Lambda capabilities to govern doc fields and content material, akin to utilizing optical character recognition (OCR) to extract textual content from photographs.
To study extra, go to Doc attributes and kinds in Amazon Q Enterprise and Doc enrichment in Amazon Q Enterprise within the AWS documentation.
Enhanced enterprise-grade safety and administration
Beginning April 30, you have to to make use of AWS IAM Identification Heart for person id administration of all new functions somewhat than utilizing the legacy id administration. You may securely join your workforce to Amazon Q Enterprise functions both within the net expertise or your individual interface.
You too can centrally handle workforce entry utilizing IAM Identification Heart alongside your present IAM roles and insurance policies. Because the variety of your accounts scales, IAM Identification Heart offers you the choice to make use of it as a single place to handle person entry to all of your functions. To study extra, go to Organising Amazon Q Enterprise with IAM Identification Heart within the AWS documentation.
At normal availability, Amazon Q Enterprise is now built-in with varied AWS companies to securely join and retailer the info and simply deploy and monitor entry logs.
You should utilize AWS PrivateLink to entry Amazon Q Enterprise securely in your Amazon Digital Non-public Cloud (Amazon VPC) setting utilizing a VPC endpoint. You should utilize the Amazon Q Enterprise template for AWS CloudFormation to simply automate the creation and provisioning of infrastructure assets. You too can use AWS CloudTrail to file actions taken by a person, position, or AWS service in Amazon Q Enterprise.
Additionally, we help Federal Data Processing Requirements (FIPS) endpoints, primarily based on the US and Canadian authorities requirements and safety necessities for cryptographic modules that defend delicate data.
To study extra, go to Safety in Amazon Q Enterprise and Monitoring Amazon Q Enterprise within the AWS documentation.
Construct and share apps with new Amazon Q Apps (preview)
In the present day we’re asserting the preview of Amazon Q Apps, a brand new functionality inside Amazon Q Enterprise in your group’s customers to simply and shortly create generative AI-powered apps primarily based on firm information, with out requiring any prior coding expertise.
With Amazon Q Apps, customers merely describe the app they need, in pure language, or they’ll take an present dialog the place Amazon Q Enterprise helped them resolve an issue. With a couple of clicks, Amazon Q Enterprise will immediately generate an app that accomplishes their desired process that may be simply shared throughout their group.
In case you are accustomed to PartyRock, you may simply use this code-free builder with the additional benefit of connecting it to your enterprise information already with Amazon Q Enterprise.
To create a brand new Amazon Q App, select Apps in your net expertise and enter a easy textual content expression for a process within the enter field. You may check out samples, akin to a content material creator, interview query generator, assembly word summarizer, and grammar checker.
I’ll make a doc assistant to assessment and proper a doc utilizing the next immediate:
You’re a skilled editor tasked with reviewing and correcting a doc for grammatical errors, spelling errors, and inconsistencies in model and tone. Given a file, your aim is to advocate modifications to make sure that the doc adheres to the best requirements of writing whereas preserving the writer’s authentic intent and which means. It’s best to present a numbered record for all steered revisions and the supporting purpose.
If you select the Generate button, a doc enhancing assistant app might be robotically generated with two playing cards—one to add a doc file as an enter and one other textual content output card that offers edit strategies.
If you select the Add card button, you may add extra playing cards, akin to a person enter, textual content output, file add, or pre-configured plugin by your administrator. If you wish to create a Jira ticket to request publishing a submit within the company weblog channel as an writer, you may add a Jira Plugin with the results of edited strategies from the uploaded file.
As soon as you might be able to share the app, select the Publish button. You may securely share this app to your group’s catalog for others to make use of, enhancing productiveness. Your colleagues can select shared apps, modify them, and publish their very own variations to the organizational catalog as an alternative of ranging from scratch.
Select Library to see all the printed Amazon Q Apps. You may search the catalog by labels and open your favourite apps.
Amazon Q Apps inherit sturdy safety and governance controls from Amazon Q Enterprise, together with person authentication and entry controls, which empower organizations to securely share apps throughout capabilities that warrant ruled collaboration and innovation.
Within the administrator console, you may see your Amazon Q Apps and management or take away them from the library.
To study extra, go to Amazon Q Apps within the AWS documentation.
Now accessible
Amazon Q Enterprise is usually accessible at this time within the US East (N. Virginia) and US West (Oregon) Areas. We’re launching two pricing subscription choices.
The Amazon Q Enterprise Lite ($3/person/month) subscription supplies customers entry to the essential performance of Amazon Q Enterprise.
The Amazon Enterprise Professional ($20/person/month) subscription will get customers entry to all options of Amazon Q Enterprise, in addition to Amazon Q Apps (preview) and Amazon Q in QuickSight (Reader Professional), which boosts enterprise analyst and enterprise person productiveness utilizing generative enterprise intelligence capabilities.
You should utilize the free trial (50 customers for 60 days) to experiment with Amazon Q Enterprise. For extra details about pricing choices, go to Amazon Q Enterprise Plan web page.
To study extra about Amazon Q Enterprise, you may examine Amazon Q Enterprise Getting Began, a free, self-paced digital course on AWS Talent Builder and Amazon Q Developer Heart to get extra pattern codes.
Give it a strive within the Amazon Q Enterprise console at this time! For extra data, go to the Amazon Q Enterprise product web page and the Consumer Information within the AWS documentation. Present suggestions to AWS re:Put up for Amazon Q or by your regular AWS help contacts.
— Channy
