All of us need to have the ability to communicate our minds on-line—to be heard by our associates and discuss (again) to our opponents. On the similar time, we don’t wish to be uncovered to disagreeable speech.
Expertise firms tackle this conundrum by setting requirements totally free speech, a apply protected underneath federal legislation, hiring in-house moderators to look at particular person items of content material and eradicating them if posts violate predefined guidelines.
The strategy clearly has issues: harassment, misinformation about matters like public well being, and false descriptions of legit elections run rampant. However even when content material moderation had been applied completely, it will nonetheless miss an entire host of points. We want a brand new technique: deal with social media firms as potential polluters of the social cloth, and immediately measure and mitigate the consequences their decisions have on us. Learn the total story.
—Nathaniel Lubin & Thomas Krendl Gilbert
We will nonetheless have good issues
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+ Whac-a-mole has a surprisingly lengthy and checkered previous.
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+ Telephones are loopy costly. However you can also make them last more if you happen to’re good about it.
