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Wyze cameras have been unreliable for a lot of customers for greater than 9 hours immediately, with cameras disappearing from the Wyze app or just reporting errors when homeowners attempt to view them.
Customers began reporting points on Down Detector simply earlier than 4 am Japanese time, and the corporate issued a service advisory at 9:30 am. As of 1 pm, the corporate acknowledged that its “metrics present that units are beginning to recuperate,” and later that there was “continued enchancment,” nevertheless it was nonetheless investigating historical past viewing points. At 1:15 pm, an Ars author was capable of view his Wyze v3 digicam feed and replace its firmware.
A Wyze worker up to date the service advisory at 2:28 p.m. Japanese to notice “continued enchancment for gadget connection restoration.” They added that the Occasion tab within the Wyze app, the place one can see prior recordings activated by movement or different detections, is disabled, “to research a attainable safety difficulty,” and it will likely be again quickly.
Wyze attributed the problem to an “AWS associate” in an earlier replace. Amazon Internet Providers’ dashboard confirmed no points or outages as of 1:30 pm Japanese. Ars reached out to Wyze for remark and can replace this submit with new data.
The Wyze subreddit was stuffed on the time of this writing with confirmations that the Wyze service was down, with many waking as much as discover that none of their Wyze cameras have been working and even displaying of their app in any respect. One redditor famous that they might see footage from a digicam that was three time zones away. Many famous their technique, or now intention, to diversify their safety units or implement options with native viewing choices.
This submit was up to date at 4:30 p.m. Japanese to notice an replace to Wyze’s service advisory.
