How real-world companies are reworking with AI

One of many highlights of my profession has all the time been connecting with clients and companions throughout industries to find out how they’re utilizing know-how to drive their companies ahead. Up to now 30 years, we’ve seen 4 main platform shifts, from shopper server to web and the net to cell and cloud to now—the following main platform shift to AI.  

As right now’s platform shift to AI continues to achieve momentum, Microsoft is working to know simply how organizations can drive lasting enterprise worth. We lately commissioned a examine with IDC, The Enterprise Alternative of AI, to uncover new insights round enterprise worth and assist information organizations on their journey of AI transformation. The examine discovered that for each $1 organizations put money into generative AI, they’re realizing a mean of $3.70 in return—and uncovered insights in regards to the future potential of AI to reshape enterprise processes and drive change throughout industries.  

In the present day, greater than 85% of the Fortune 500 are utilizing Microsoft AI options to form their future. In working with organizations giant and small, throughout each trade and geography, we’ve seen that almost all transformation initiatives are designed to realize considered one of 4 enterprise outcomes:  

1. Enriching worker experiences: Utilizing AI to streamline or automate repetitive, mundane duties can permit your staff to dive into extra complicated, artistic and in the end extra precious work.
2. Reinventing buyer engagement: AI can create extra personalised, tailor-made buyer experiences, delighting your goal audiences whereas lightening the load for workers.
3. Reshaping enterprise processes: Nearly any enterprise course of will be reimagined with AI, from advertising and marketing to produce chain operations to finance, and AI is even permitting organizations to transcend course of optimization and uncover thrilling new progress alternatives.
4. Bending the curve on innovation: AI is revolutionizing innovation by dashing up artistic processes and product improvement, lowering the time to market and permitting corporations to distinguish in an usually crowded area.

On this weblog, we’ve collected greater than 200 of our favourite real-life examples of how organizations are embracing Microsoft’s confirmed AI capabilities to drive influence and form right now’s platform shift to AI. We hope you discover an instance or two that may encourage your individual transformation journey.

Enriching worker experiences

Generative AI is really reworking worker productiveness and wellbeing. Our clients inform us that by automating repetitive, mundane duties, staff are freed as much as dive into extra complicated and inventive work. This shift not solely makes the work surroundings extra stimulating but additionally boosts job satisfaction. It sparks innovation, gives actionable insights for higher decision-making and helps personalised coaching and improvement alternatives, all contributing to a greater work-life steadiness. Clients all over the world have reported important enhancements in worker productiveness with these AI options:

1. Entry Holdings Plc adopted Microsoft 365 Copilot, integrating generative AI into day by day instruments and, in consequence, writing code now takes two hours as a substitute of eight, chatbots launch in 10 days as a substitute of three months and shows are ready in 45 minutes as a substitute of six hours.
2. Adobe is connecting Adobe Expertise Cloud workflows and insights with Microsoft 365 Copilot to ship generative-AI powered capabilities that allow entrepreneurs to extend collaboration, effectivity and creativity.
3. Amadeus empowers its groups to focus their time and abilities on value-added duties with Microsoft 365 Copilot, by summarizing e-mail threads, chat or transcripts and summing up data from various sources.
4. ANZ has invested in Microsoft 365 Copilot, GitHub Copilot and Copilot in Microsoft Edge to spice up productiveness and innovation throughout its workforce.
5. Asahi Europe & Worldwide (AEI) has adopted Microsoft 365 Copilot, saving staff probably 15% of time beforehand spent on administrative duties.
6. AXA developed AXA Safe GPT, a platform powered by Azure OpenAI Service that empowers staff to leverage the facility of generative AI whereas concentrating on the very best stage of information security and accountable use of the instrument.
7. Axon Enterprise developed a brand new AI instrument with Azure OpenAI Service referred to as Draft One, leading to an 82% lower in time spent on experiences, which freed up officers to interact extra with their group.
8. Aztec Group enhanced productiveness and shopper expertise by trialing Microsoft 365 Copilot with 300 employees, uncovering “limitless” use instances and plans for a wider rollout.
9. Bader Sultan & Bros. Co. W.L.L carried out Microsoft 365 Copilot to boost worker productiveness and pace up buyer response instances.
10. Bancolombia is utilizing GitHub Copilot to empower its technical group, attaining a 30% improve in code technology, boosting automated utility adjustments to a mean of 18,000 per 12 months, with a price of 42 productive day by day deployments.
11. BaptistCare Group Providers is utilizing Microsoft 365 Copilot to avoid wasting staff time as they navigate workforce scarcity challenges, permitting them to focus extra on the individuals they look after.
12. Barnsley Council was acknowledged as “Double Council of the 12 months in 2023” for its implementation of Microsoft 365 Copilot, which modernized operations and diminished administrative duties, resulting in improved job satisfaction and elevated creativity.
13. BlackRock bought greater than 24,000 Microsoft 365 Copilot licenses spanning all staff, capabilities and places, serving to enhance the Copilot expertise, together with codeveloping new options and capabilities.
14. British Coronary heart Basis is testing Microsoft 365 Copilot and in its preliminary take a look at, customers estimate that Microsoft 365 Copilot might save them as much as half-hour per day.
15. Buckinghamshire Council deployed Microsoft 365 Copilot with employees reporting productiveness enhancements, high quality enhancements and time financial savings, that are enabling the totally different groups to do extra with much less.
16. Campari Group adopted Microsoft 365 Copilot to assist staff combine it into their workflow, leading to time financial savings of about two hours every week from the assist of routine actions similar to e-mail administration, assembly preparation, content material creation and talent acquisition.
17. Capita is utilizing GitHub Copilot for productiveness enhancements in addition to enhancements in developer satisfaction, recruitment and retention.
18. CDW used Microsoft 365 Copilot to enhance work high quality for 88% of customers, enabling 77% to finish duties quicker and growing productiveness for 85% of customers.
19. Chi Mei Medical Middle is lightening workloads for medical doctors, nurses and pharmacists with a generative AI assistant constructed on Azure OpenAI Service.
20. E.ON is targeted on Germany’s vitality transition, leveraging Microsoft 365 Copilot to handle the complicated grid in real-time, growing productiveness and effectivity for its workforce.
21. Enerijisa Uretim has adopted Microsoft 365 Copilot to streamline assembly summaries, reformat paperwork and compile experiences, enabling staff to focus on extra strategic and fulfilling actions as a substitute of spending six hours in conferences.
22. EPAM is deploying Microsoft 365 Copilot to consolidate data and generate content material and paperwork.
23. Farm Credit score Canada carried out Microsoft 365 Copilot, which resulted in time financial savings on routine duties for 78% of customers, with 30% saving 30 to 60 minutes per week and 35% saving over an hour per week, permitting staff to give attention to extra value-added duties.
24. Finastra used Microsoft 365 Copilot to automate duties, improve content material creation, enhance analytics and personalize buyer interactions, with staff citing a 20% to 50% time financial savings.
25. 4 Company Worldwide elevated worker productiveness utilizing Microsoft 365 Copilot to generate concepts for artistic work and assist administrative-heavy processes, information evaluation and report technology, permitting employees to give attention to outreach and fewer time doing paperwork.
26. Goodwill of Orange County developed an AI-powered app utilizing Azure AI capabilities to assist extra individuals, together with these with developmental, mental and bodily disabilities, work in unfilled e-commerce positions.
27. Honeywell staff are saving 92 minutes per week—that’s 74 hours a 12 months! Disclaimer: Statistics are from an inner Honeywell survey of 5,000 staff the place 611 staff responded.
28. Perception staff utilizing Copilot are seeing 4 hours of productiveness gained per week from information summarization and content material creation.
29. Joos makes use of Microsoft 365 Copilot to develop its model with worldwide collaboration by streamlining conferences, optimizing shows and enhancing communications.
30. Kantar is harnessing the facility of Microsoft 365 Copilot by lowering expensive, time-consuming IT processes and boosting productiveness for workers.
31. KPMG Australia is utilizing Microsoft Azure OpenAI Service, Azure AI Search and Microsoft Copilot 365 to carry out superior textual content evaluation of dozens of shopper supply paperwork to establish full or partial compliance, or noncompliance, in a fraction of the time required for handbook assessments.
32. LGT is launching Microsoft Copilot LGT to enhance effectivity, displaying customers save a mean of an hour every week even within the pilot part.
33. Lotte Motels & Resorts has been creating a brand new work tradition that permits staff to work extra effectively and give attention to the character of the work by adopting Microsoft Energy Platform for automation.
34. MAIRE is leveraging Microsoft 365 Copilot to automate routine duties, saving over 800 working hours per thirty days, liberating up engineers and professionals for strategic actions whereas supporting MAIRE’s inexperienced vitality transition by lowering their carbon footprint.
35. McDonald’s China selected Microsoft Azure AI, GitHub Copilot and Azure AI Search to remodel its operations, leading to a major improve in AI adoption, consumption and retention from 2,000 to 30,000 worker transactions month-to-month.
36. McKnight Basis adopted Microsoft 365 Copilot for all employees, saving time, growing productiveness and liberating house to give attention to strategic priorities.
37. Morula Well being is utilizing Microsoft 365 Copilot to boost productiveness, streamline medical writing duties and guarantee information safety, in the end enhancing effectivity and shopper satisfaction.
38. Motor Oil Group is attaining outstanding effectivity beneficial properties by integrating Microsoft 365 Copilot into its workflows, with employees spending minutes on duties that used to take weeks.
39. Nagel-Group makes use of Azure OpenAI Service to assist staff rapidly entry data which saves time, creates effectivity and transparency, and results in higher-quality solutions general.
40. Nationwide Australia Financial institution is leveraging Microsoft 365 Copilot for day by day productiveness and information evaluation and insights and Microsoft Copilot for Safety to rapidly analyze hundreds of thousands of safety occasion logs and permit engineers to give attention to extra necessary areas.
41. NFL Gamers Affiliation built-in Azure AI Providers and Azure App Service into their video evaluation course of, lowering evaluation time by as much as 73%, considerably growing effectivity and enhancing participant security by way of constant rule enforcement.
42. O2 Czech Republic boosts productiveness and streamlines conferences with Microsoft 365 Copilot, revolutionizing how data is shared and making automation part of day by day work.
43. Onepoint developed a safe conversational agent primarily based on Azure OpenAI, which delivers productiveness beneficial properties of between 10% and 15% throughout all enterprise traces.
44. Orange Group has over 40 use instances with Azure OpenAI Service and GitHub Copilot throughout enterprise capabilities to assist staff of their day-to-day duties, enabling them to focus on greater value-added actions.
45. Oxford College Hospitals NHS Basis Belief carried out Microsoft 365 Copilot to enhance employees report productiveness by saving one to 2 hours every week, or easy formatting duties right down to a matter of seconds, enabling extra sources to ship frontline providers.
46.  PA Consulting reworked its gross sales operations with Microsoft 365 Copilot, so its individuals can make investments extra time on the actions which have the largest influence for purchasers and maximize the strategic worth they supply.
47. Petrobras used Azure OpenAI Service to create ChatPetrobras, which is streamlining workflows, lowering handbook duties and summarizing experiences for its 110,000 staff.
48. Petrochemical Industries Firm automates work processes to avoid wasting time with Microsoft 365 Copilot from weeks to days, hours to seconds.
49. PKSHA Know-how is optimizing their time on essential work by growing effectivity in assembly preparations, information analytics and ideation with the assistance of Microsoft 365 Copilot.
50. Windfall has collaborated with Nuance and Microsoft to speed up improvement and adoption of generative AI-powered purposes, serving to enhance care high quality and entry and scale back doctor’s administrative workloads.
51. RTI Worldwide adopted Microsoft 365 Copilot to achieve productiveness wherever potential, permitting employees to give attention to their areas of experience, delivering even higher science-backed options for purchasers.
52. Sandvik Coromant is utilizing Microsoft Copilot for Gross sales to drive effectivity and accuracy, shaving not less than one minute off every transaction, permitting sellers and account managers to focus their experience on responding to clients’ wants with evaluation, creativity and adaptableness.
53. Sasfin Financial institution constructed an answer on Microsoft Azure that centralized 20,000 paperwork to investigate contract clauses and supply real-time snapshots, transferring guesswork into data-driven decision-making.
54. Scottish Water carried out Microsoft 365 Copilot, lowering mundane duties to a minimal and thus liberating up time for workers to work on the extra significant duties.
55. Shriners Youngsters’s developed an AI platform permitting clinicians to simply and securely navigate affected person information in a singular location, enhancing affected person care and enhancing the effectivity of their healthcare providers.
56. Siemens is leveraging Azure OpenAI Service to enhance effectivity, reduce downtime and handle labor shortages.
57. Softchoice staff are experiencing firsthand how Microsoft 365 Copilot can remodel day by day workflows, realizing productiveness beneficial properties of 97% discount in time spent summarizing technical conferences and as much as 70% much less time spent on content material creation.
58. Syensqo utilized Microsoft’s Azure OpenAI Service to develop a customized AI chatbot in three months, which improved their inner information administration, decision-making and general effectivity.
59. Teladoc Well being makes use of Microsoft 365 Copilot to revolutionize its telehealth operations, automating routine duties, boosting effectivity and growing productiveness.
60. Telstra developed two cutting-edge generative AI instruments primarily based on Microsoft Azure OpenAI Service: 90% of staff are utilizing the One Sentence Abstract instrument, which resulted in 20% much less follow-up buyer contact, and 84% of customer support brokers are utilizing the Ask Telstra resolution.
61. Topsoe achieved 85% AI adoption amongst workplace staff in seven months, considerably enhancing productiveness and enterprise processes.
62. Torfaen County Borough Council utilized Microsoft 365 Copilot to streamline back-office processes, leading to important time financial savings and enhanced productiveness for each enterprise and youngsters’s providers groups, with additional rollouts deliberate.
63. Trace3 leveraged Microsoft Copilot to streamline and improve processes throughout the enterprise and with purchasers, similar to lowering the time it takes HR recruiting managers to reply to candidates inside a few days as a substitute of a number of weeks.
64. Unilever is reinventing their advertising and marketing course of with Copilot, saving time on briefing duties, routinely pulling in related market information, content material and insights to speed up marketing campaign launches.
65. Uniper SE carried out Microsoft 365 Copilot to cut back time spent on handbook and repetitive duties and assist employees give attention to extra urgent work, similar to creating enhanced options to hurry up the vitality transition.
66. Unum Group constructed a customized AI utility to go looking 1.3 terabytes of information with 95% accuracy utilizing Azure OpenAI Service.
67. Virgin Atlantic adopted Microsoft 365 Copilot and GitHub Copilot and is seeing actual enterprise advantages, together with productiveness enhancements, enabling new methods of working.
68. Visier constructed a generative AI assistant that leverages Azure AI and Azure OpenAI Providers to ship workforce analytics and actionable insights for greater than 50,000 clients.
69. Digital Dental Care developed an AI utility Good Scan that leverages Microsoft Azure to cut back paperwork for cell dental clinics in colleges by 75% and frees dentists to dedicate extra time to affected person care.
70. Zakladni Skola As Hlavkova adopted Microsoft 365 Copilot and noticed a 60% enchancment in dealing with administrative paperwork, decreased lesson preparation from hours to a couple minutes, elevated inclusivity and enhanced communication with college students and oldsters.

Reinventing buyer engagement

We’ve seen nice examples of how generative AI can automate content material creation, guaranteeing there’s contemporary and fascinating supplies able to go. It personalizes buyer experiences by crunching the numbers, boosting conversion charges. It makes operations smoother, serving to groups launch campaigns quicker. Plus, it drives innovation, crafting experiences that delight clients whereas lightening the load for workers. Embracing generative AI is vital for organizations eager to reinvent buyer engagements, keep forward of the sport and drive each innovation and effectivity.

71. Absa has adopted Microsoft Copilot to streamline numerous enterprise processes, saving a number of hours on administrative duties every day.
72. Adobe leverages Microsoft Azure to streamline the shopper expertise, harnessing the facility of the related cloud providers and making a synergy that drives AI transformation throughout industries.
73. Acentra Well being developed Medscribe, an internet utility that makes use of Azure OpenAI Service to generate draft letters in a safe, HIPPA-compliant enclave that responds to buyer appeals for healthcare providers inside 24 hours, lowering the time spent on every attraction letter by 50%.
74. Alaska Airways is utilizing Microsoft Azure, Microsoft Defender and GitHub to make sure its passengers have a seamless journey from ticket buy to baggage pickup, and it has began leveraging Azure OpenAI Service to unlock extra enterprise worth for its buyer care and make contact with facilities.
75. Ally Monetary is utilizing Azure OpenAI Service to cut back handbook duties for its customer support associates, liberating up time for them to interact with clients.
76. BMW Group optimizes the shopper expertise, connecting 13 million energetic customers to their automobiles with the MyBMW app on Azure, which helps 450 million day by day requests and three.2TB of information processing.
77. Boyner has tripled its e-commerce efficiency utilizing Microsoft Azure, seeing an increase in buyer satisfaction, engagement, conversion price and income.
78. Bradesco Financial institution built-in Microsoft Azure into its digital assistant, BIA, leading to diminished response time from days to hours, enhancing operational effectivity and shopper satisfaction.
79. Capgemini Mexico built-in GitHub Copilot to assist scalable AI implementations, which has led to improved buyer experiences and elevated effectivity.
80. Capitec Financial institution makes use of Azure OpenAI Service and Microsoft 365 Copilot, enabling their AI-powered chatbot to help customer support consultants in accessing product data extra effectively, saving important time for workers every week.
81. Cdiscount is leveraging GitHub Copilot and Azure OpenAI Service to boost developer effectivity, optimize product sheet categorization and enhance buyer satisfaction.
82. Cemex used Azure OpenAI Service to launch Technical Xpert, an AI instrument utilized by gross sales brokers to offer immediate entry to complete product and buyer resolution data, considerably lowering search time by 80%.
83. Chanel elevated their shopper expertise and improved worker effectivity by leveraging Microsoft Material and Azure OpenAI Service for real-time translations and high quality monitoring.
84. Metropolis of Burlington created two AI-powered options: MyFiles system utilizing Microsoft Energy Platform for constructing permits and CoBy, a 24/7 buyer assist assistant utilizing Microsoft Copilot Studio.
85. Metropolis of Madrid created an AI digital assistant with Microsoft Azure OpenAI Service, providing vacationers correct, real-time data and personalised responses in 95-plus languages.
86. Cognizant is making efficiency administration simpler and significant with Microsoft Azure Machine Studying to assist purchasers throughout industries envision, construct and run modern digital enterprises.
87. Coles Group has leveraged Microsoft Azure to boost its digital presence and enhance buyer engagement, rolling out new purposes to its shops six instances quicker with out disrupting workloads.
88. Industrial Financial institution of Dubai used Microsoft Azure to improve its utility infrastructure, enhancing transaction safety and pace so particular person clients can now open an account and begin banking in about two minutes.
89. Dubai Electrical energy and Water Authority has considerably improved productiveness and buyer satisfaction by integrating a number of Microsoft AI options, lowering activity completion time from days to hours and attaining a 98% buyer happiness price.
90. Elcome makes use of Microsoft 365 Copilot to enhance the shopper expertise, lowering response instances from 24 hours to eight hours.
91. elunic developed shopfloor.GPT primarily based on Azure OpenAI, resulting in elevated productiveness for patrons and saving quarter-hour per request.
92. Estée Lauder Firms is leveraging Azure OpenAI Service to create nearer client connections and improve pace to market with native relevancy.
93. First Nationwide Financial institution (FNB) is utilizing Microsoft Copilot for Gross sales to assist bankers create skilled, considerate emails in 13 native South African languages, to boost buyer interactions, streamline communications and reinforce its dedication to innovation and customer support.
94. Flora Meals Group migrated to Microsoft Material to supply extra detailed and well timed insights to its clients, enhancing service supply and buyer satisfaction.
95. Groupama deployed a digital assistant utilizing Azure OpenAI Service that delivers dependable, verified and verifiable data, and boasts an 80% success price.
96. Worldwide College of Utilized Sciences (IU) adopted Azure OpenAI Service to revolutionize studying with a personalised examine assistant that may work together with every pupil identical to a human would.
97. Investec is utilizing Microsoft 365 Copilot for Gross sales to boost the financial institution’s shopper relationships, estimating saving roughly 200 hours yearly, in the end boosting gross sales productiveness and delivering a personalised, seamless buyer expertise.
98. Linum is utilizing Microsoft Azure to coach their text-to-video fashions quicker and extra effectively with out shedding efficiency or losing sources.
99. Lumen Applied sciences is redefining buyer success and gross sales processes by way of the strategic use of Microsoft 365 Copilot, enhancing productiveness, gross sales, and customer support within the world communications sector.
100. McKinsey & Firmis creating an agent to cut back the shopper onboarding course of by lowering lead time by 90% and administrative work by 30%.
101. Meesho leveraged Microsoft’s Azure OpenAI Service and GitHub Copilot to boost customer support and software program improvement, leading to a 25% improve in buyer satisfaction scores and 40% extra visitors on customer support queries.
102. Milpark Training built-in Microsoft Copilot and Copilot Studio and in simply 4 months, improved effectivity and accuracy of pupil assist, reducing the typical decision time by 50% and escalations by greater than 30%.
103. NC Fusion selected a complete Microsoft resolution to make advertising and marketing engagement actions simpler and precisely goal the perfect viewers segments.
104. Medgate, a telehealth subsidiary of Otto Group developed a medical Copilot powered by Azure OpenAI which summarizes consultations, helps triage and gives real-time translations.
105. Pacific Fuel & Electrical constructed a chatbot utilizing Microsoft Copilot Studio that saves $1.1 million yearly on helpdesk assist.
106. Pockyt is utilizing GitHub Copilot and anticipates a 500% improve in productiveness within the medium to long run as they proceed adapting AI and fine-tuning their software program improvement life cycle.
107. South Australia Division for Training launched an AI-powered academic chatbot to assist safeguard college students from dangerous content material whereas introducing accountable AI to the school rooms.
108. Sync Labs is utilizing Microsoft Azure to create AI-driven options which have led to a outstanding 30x improve in income and a 100x growth of their buyer base.
109. Syndigo is utilizing Azure to speed up digital commerce for its clients by greater than 40% and develop its buyer base.
110. Telkomsel created a digital assistant with Azure OpenAI Service, leading to a leap in buyer self-service interactions from 19% to 45%, and name quantity dropped from 8,000 calls to 1,000 calls a day.
111. Torrens College selected to make use of Azure OpenAI to uplift its on-line studying expertise, saving 20,000 hours and $2.4 million in time and sources.
112. Trusting Social built-in Microsoft Azure providers to launch AI-driven brokers which can be altering how banks operate and reworking their buyer’s banking expertise.
113. College of California, Berkeley used Azure OpenAI Service to deploy a customized AI chatbot that helps pupil studying and helps college students with complicated coursework.
114. College of Sydney created a self-serve AI platform powered by Azure OpenAI Service, to allow school to construct customized chatbots for enhancing pupil onboarding, suggestions, profession simulation and extra.
115. Van Lanschot Kempen is utilizing Microsoft 365 Copilot to cut back the time wanted for day by day duties, liberating up time to put money into that essential private connection.
116. Virgin Cash constructed an award-winning digital assistant utilizing Copilot Studio to assist construct clients’ confidence of their digital services and products.
117. VOCALLS automates over 50 million interactions per 12 months, leading to a 78% discount in common dealing with time apart from a 120% improve in answered calls.
118. Vodafone Group is leveraging Microsoft’s AI options, together with Azure AI Studio, OpenAI Service, Copilot and AI Search, to realize a 70% decision price for buyer inquiries by way of digital channels and scale back name instances by not less than one minute.
119. Walmart is utilizing Azure OpenAI Service to ship a useful and intuitive shopping expertise for patrons designed to serve up a curated checklist of the personalised objects a client is searching for.
120. Weights & Biases created a platform which runs on Microsoft Azure that permits builders to maintain information, log successes and failures and automate handbook duties.
121. World2Meet is offering higher customer support and operations with a brand new digital assistant powered by Microsoft Azure.
122. Xavier School is modernizing its pupil data techniques on Microsoft Dynamics 365 and Microsoft Azure to unlock highly effective insights, fostering innovation and data-driven determination making.
123. Zavarovalnica Triglav carried out Microsoft Dynamics 365 and Azure OpenAI Service to streamline its operations with automated responses and sensible rerouting of buyer enquiries.

Reshaping enterprise course of

Reworking operations is one other manner generative AI is encouraging innovation and enhancing effectivity throughout numerous enterprise capabilities. In advertising and marketing, it might probably create personalised content material to actually interact totally different audiences. For provide chain administration, it might probably predict market tendencies so corporations can optimize their stock ranges. Human sources departments can pace up the hiring course of, whereas monetary providers can use it for fraud detection and threat assessments. With generative AI, corporations will not be simply refining their present processes, they’re additionally discovering thrilling new progress alternatives.

124. Accelleron used Microsoft Energy Platform to assist quite a few enterprise purposes and simplify processes for service brokers and staff, ensuing within the onboard of latest brokers in half-hour, in comparison with two days for different options.
125. Accenture developed an AI-powered monetary advisor that leverages RISE with SAP on Microsoft Azure to boost their infrastructure and combine monetary information.
126. Atomicwork leverages Azure OpenAI to carry collectively three energy capabilities: a conversational assistant, a contemporary service administration system and a workflow automation platform.
127. Blink Ops totally embraced generative AI to construct the world’s first Safety Automation Copilot with greater than 8,000 automated workflows to assist any Safety/IT activity by way of prompts.
128. Chalhoub Group is utilizing Microsoft Material to modernize its information analytics and streamline its information sources into one platform, growing agility, enhancing analytics and accelerating processes.
129. Cineplex is creating modern automation options for finance, visitor providers, and different departments, saving the corporate over 30,000 hours a 12 months in handbook processing time.
130. ClearBank moved its providers to Microsoft Azure to achieve scalability and effectivity, pushing out 183% extra month-to-month system releases, gaining each scalability and effectivity.
131. Danske Statsbaner will increase productiveness as much as 30% with assist from Microsoft AI options.
132. Eastman carried out Microsoft Copilot for Safety, realizing the advantages of accelerated upskilling, step-by-step steerage for response and quicker menace remediation.
133. Quick Store migrated to Microsoft Azure, making a self-service tradition of entry to information, eliminating delays, lowering prices and growing management satisfaction with information whereas offering extra agility in reporting.
134. Florida Crystals adopted a value-added resolution throughout Microsoft merchandise together with Microsoft 365 Copilot to cut back telecom bills and automate industrial course of controls.
135. GHD is reinventing the RFP course of in building and engineering with Microsoft 365 Copilot.
136. GovDash is a SaaS platform that leverages synthetic intelligence to streamline all the enterprise improvement lifecycle for presidency contracting corporations utilizing Azure OpenAI.
137. Grupo Bimbo is deploying Microsoft’s industrial AI applied sciences to modernize its manufacturing processes, optimizing manufacturing and lowering downtime, driving important value financial savings and empowering world innovation.
138. Perception Canada carried out Microsoft 365 Copilot to streamline enterprise operations, realizing a 93% productiveness beneficial properties in capabilities together with gross sales, finance and human sources.
139. Intesa Sanpaolo Group enhanced its cybersecurity with AI-enabled Microsoft Sentinel and Microsoft Copilot for Safety, leading to quicker menace detection, elevated productiveness and diminished storage prices.
140. Kaya deployed a customized implementation of Microsoft Dynamics 365 and Energy BI to modernize its provide chain, resulting in enhanced visibility, improved planning and streamlined inter-department operations.
141. Lionbridge Applied sciences, LLC is utilizing Microsoft Azure and Azure OpenAI Service to speed up its supply instances and enhance high quality, lowering challenge turnaround instances by as much as 30%.
142. LTIMindtree built-in Microsoft Copilot for Safety, providing automated incident response, built-in menace intelligence and superior menace evaluation.
143. Mania de Churrasco used Microsoft Azure, Energy Platform and Microsoft 365 to realize excessive effectivity, safety and scalability in its operations, along with enhancing its information intelligence, which not directly participated in a 20% improve in gross sales 12 months on 12 months.
144. Nationwide Financial institution of Greece constructed an Azure-powered Doc AI resolution to remodel its doc processing, enhancing the financial institution’s accuracy to 90%.
145. Nest Financial institution has revolutionized its operations by integrating Microsoft 365 Copilot and Azure OpenAI Service, leading to doubled gross sales and elevated day by day transactions from 60,000 to 80,000, showcasing the transformative influence of generative AI within the monetary sector.
146. Community Rail modernized their information analytics resolution with Microsoft Azure, serving to engineers perceive information 50% quicker than earlier than and enhance effectivity, passenger experiences and security—all whereas saving prices.
147. Nsure developed an AI-powered agent that makes use of Copilot Studio and Energy Automate to cut back handbook processing time by 60% whereas additionally lowering related prices by 50%.
148. Oncoclínicas carried out Microsoft Azure to remodel its total information ecosystem with an internet portal and cell utility that performs all picture processing and storage.
149. Pacifico Seguros has adopted Microsoft Copilot for Safety to optimize its safety operations and anticipate and neutralize threats extra effectively and successfully.
150. Parexel adopted Azure Databricks and Microsoft Energy BI, attaining an 85% discount in information engineering tooling prices, a 30% improve in employees effectivity and a 70% discount in time to marketplace for information product supply.
151. Paysafe used Microsoft 365 Copilot to streamline conferences, data administration, and doc creation, addressing language obstacles, eliminating time-consuming duties, and boosting creativity alongside the best way.
152. Planted is integrating Azure OpenAI to handle on a regular basis duties extra effectively and facilitate the seek for data for modern course of improvement.
153. Presidio realized dramatic productiveness beneficial properties saving 1,200 hours per thirty days on common for the staff utilizing Microsoft 365 Copilot and created 70 new enterprise alternatives.
154. Qatar Charity used Copilot Studio to extend its name heart effectivity, lowering common deal with time by 30%, growing buyer satisfaction by 25% and attaining a 40% discount in IT upkeep prices.
155. Saphyre makes use of Microsoft Azure and AI to offer an clever cloud-based resolution that automates and streamlines monetary buying and selling workflows round shopper and counterparty life cycle administration, lowering handbook efforts by 75%.
156. Swiss Worldwide Air Strains migrated and modernized with Microsoft Azure, attaining as much as 30% value financial savings, a outstanding enhance in platform stability together with enhanced safety visibility.
157. ZEISS Group makes use of Microsoft Material to create a safe and trusted information provide chain that may be shared effortlessly throughout a variety of enterprise models.
158. ZF Group builds manufacturing effectivity with over 25,000 apps and 37,000 distinctive energetic customers on Energy Platform.

Bending the curve on innovation

Generative AI is revolutionizing innovation by dashing up artistic processes and product improvement. It’s serving to corporations give you new concepts, design prototypes, and iterate rapidly, slicing down the time it takes to get to market. Within the automotive trade, it’s designing extra environment friendly automobiles, whereas in prescribed drugs, it’s crafting new drug molecules, slashing years off R&D instances. In schooling, it transforms how college students be taught and obtain their targets. Listed below are extra examples of how corporations are embracing generative AI to form the way forward for innovation.

159. Air India has included Microsoft 365 Copilot into a number of departments, unlocking a brand new realm of operational insights that not solely present essential information on flight punctuality and operational hurdles but additionally empower proactive, collaborative determination making.
160. Agnostic Intelligencedeployed Azure OpenAI Service to remove time-consuming duties, saving customers as much as 80% of their time and enabling IT managers to give attention to innovation and high quality assurance.
161. Albert Heijn is utilizing Azure OpenAI for every thing from buyer personalization to demand forecast and meals waste tasks, making it simpler for its clients to vary their life-style.
162. Amgen is utilizing Microsoft 365 Copilot to spice up productiveness and has the potential to hurry up drug improvement and assist developments of their enterprise processes.
163. APEC leverages Microsoft Azure and deep neural community algorithms to develop an app that allows healthcare suppliers to seize retinal photos, growing the accuracy to establish Retinopathy of Prematurity (RoP) to 90%.
164. ASOS is utilizing Azure AI Studio to assist clients uncover new seems with real purchasing insights, personalised conversations, naturalism and even humor to enliven the purchasing journey.
165. Auburn College is incorporating Microsoft Copilot to advertise AI literacy, accessibility, and collaboration, with the purpose to develop academic and financial alternatives for its total educational group with AI-centric instruments.
166. B3 launched an AI assistant utilizing Azure OpenAI Service that aids 10,000 customers a day to reply Brazilians’ questions on how one can begin investing.
167. Basecamp Analysis goals to construct the world’s largest database of nationwide biodiversity and apply AI and machine studying to advance bioscience.
168. Bayer is utilizing Microsoft Copilot to contribute to feeding a rising world inhabitants and serving to individuals lead more healthy, disease-free lives.
169. Brembo leveraged Azure OpenAI to develop ALCHEMIX, an answer to generate modern compounds for its brake pads, drastically lowering the event time of latest compounds from days to mere minutes.
170. Canary Speech can now practice new vocal fashions in as little as two months and deal with hundreds of thousands of transactions per thirty days with Microsoft Azure.
171. CapitaLand simplified inner processes, growing effectivity to greater than 10,000 employee days saved per 12 months and deployed Azure OpenAI Service to construct the primary AI hospitality chatbot for its lodging enterprise.
172. Cassidy is utilizing Azure OpenAI Service to boost effectivity throughout numerous industries, supporting over 10,000 corporations.
173. Coca-Cola is implementing Azure OpenAI Service to develop modern generative AI use instances throughout numerous enterprise capabilities, together with testing how Microsoft 365 Copilot might assist enhance office productiveness.
174. Denso is creating “human-like” robots utilizing Azure OpenAI Service because the mind to assist robots and people work collectively by way of dialogue.
175. eFishery is utilizing Azure OpenAI for farmers to get the information and insights on fish and shrimp farming, together with extra exact feeding and water high quality monitoring.
176. EY developed an utility that routinely matches and clears incoming funds in SAP, leading to a rise from 30% to 80% in routinely cleared funds and 95% matched funds, with estimated annual time financial savings of 230,000 hours globally.
177. FIDO is utilizing Azure OpenAI Service to develop an AI instrument that makes use of sound to pinpoint leaky pipes, saving valuable consuming water.
178. Georgia Tech is utilizing Azure OpenAI Service to boost the electrical car (EV) charging infrastructure, attaining fast information classification and predictive modeling, highlighting the reliability of networked chargers over non-networked ones.
179. GigXR developed an answer to create the intelligence for particular AI sufferers utilizing Microsoft Azure OpenAI Service and different Azure providers.
180. GoTo Group is considerably enhancing productiveness and code high quality throughout its engineering groups by adopting GitHub Copilot, saving over seven hours per week and attaining a 30% code acceptance price.
181. GovTech used Microsoft Azure OpenAI Service to create LaunchPad, sparking greater than 400 concepts and 20 prototypes, laying the inspiration for the federal government to harness the facility of generative AI.
182. H&R Block is utilizing Azure AI Studio and Azure OpenAI Service to construct a brand new resolution that gives real-time, dependable tax submitting help.
183. Haut.AI gives skincare corporations and retailers with customizable, AI-based pores and skin diagnostic instruments developed with the assistance of Microsoft AI.
184. Helfie is constructing an answer that caters to healthcare suppliers who can arm their sufferers with an utility to extra rapidly and precisely entry the care they want.
185. Hitachi will implement Azure OpenAI Service, Microsoft 365 Copilot and GitHub Copilot to create modern options for the vitality, mobility and different industries.
186. Icertis is offering AI-based instruments that may acknowledge contract language after which construct algorithms to routinely select the appropriate method primarily based on the content material of the contract.
187. ITOCHU is utilizing Azure OpenAI Service and Azure AI Studio to evolve its information analytics dashboard right into a service that gives rapid suggestions by routinely creating evidence-based product proposals.
188. IU Worldwide College of Utilized Sciences (IU) is utilizing the facility of Azure OpenAI Service to develop Syntea, an AI avatar built-in into Microsoft Groups and Microsoft 365 Copilot, making studying extra personalised, autonomous and versatile.
189. Khan Academy has partnered with Microsoft to carry time-saving and lesson-enhancing AI instruments to hundreds of thousands of educators.
190. Lufthansa Group developed an animated 3D avatar referred to as Digital Hangar to assist information passengers from preliminary journey inspiration to flight reserving by way of an alternate with an avatar in pure language.
191. Mitsubishi Heavy Industries is utilizing Azure OpenAI Service to assist speed up digital innovation in energy crops.
192. Molslinjen has created an AI analytics toolbox that has diminished gas emissions, improved buyer satisfaction and introduced in hundreds of thousands of further income.
193. Novo Nordisk lately printed preliminary outcomes with predictive AI fashions for superior threat detection in cardiovascular ailments, together with an algorithm that may predict sufferers’ cardiovascular threat higher than the perfect medical requirements.
194. Paige.AI​ is utilizing AI and Microsoft Azure to speed up most cancers diagnoses with information from hundreds of thousands of photos.
195. Pets at Dwelling created an agent to assist its retail fraud detection group examine suspicious transactions.
196. Plan Heal is utilizing Microsoft AI to create options that allow sufferers to watch and report well being metrics so care suppliers can higher serve them.
197. Pacific Northwest Nationwide Laboratory (PNNL) is testing a brand new battery materials that was present in a matter of weeks, not years, as a part of a collaboration with Microsoft.
198. Rijksmuseum is harnessing the facility of Copilot to make artwork accessible at scale by becoming a member of forces with Microsoft to enhance and develop the artwork expertise for blind and low-vision group members.
199. Royal Nationwide Institute of Blind Individuals is utilizing Azure AI Providers to develop an AI-based resolution that rapidly and precisely converts letters to braille, audio, and enormous print codecs.
200. Schneider Electrical gives productivity-enhancing and vitality effectivity options and is utilizing a complete suite of AI instruments to hasten its personal innovation and that of its clients.
201. SPAR ICS created an award-winning, AI-enabled demand forecasting system attaining 90% stock prediction accuracy.
202. Suzuki Motor Company is adopting Azure OpenAI Service for information safety, driving company-wide use with 5 multipurpose apps.
203. Tecnológico de Monterrey created a generative AI-powered ecosystem constructed on Azure OpenAI Service with the purpose to personalize schooling primarily based on the scholars’ wants, enhance the educational course of, enhance lecturers’ creativity and save time on tedious duties.
204. TomTom is utilizing Azure OpenAI Service, Azure Cosmos DB, and Azure Kubernetes Service to revolutionize the driving force expertise.
205. Unilever is partnering with Microsoft to establish new digital capabilities to drive product innovation ahead, from unlocking the secrets and techniques of our pores and skin’s microbiome to lowering the carbon footprint of a multibillion-dollar enterprise.
206. Unity used Microsoft Azure OpenAI Service to construct Muse Chat, an AI assistant that may information creators by way of frequent questions and assist troubleshoot points to make sport improvement simpler.
207. College of South Florida is utilizing Microsoft 365 Copilot to alleviate the burden of repetitive, time-consuming duties so school and employees can spend this time creatively fixing issues, conducting essential analysis, establishing stronger relationships with friends and college students and utilizing their experience to forge new, modern paths.
208. Visma has developed new code with GitHub Copilot, Microsoft Azure DevOps and Microsoft Visible Studio as a lot as 50 p.c quicker, contributing to elevated buyer retention, quicker time to market and elevated income.
209. Wallenius Wilhelmsen is implementing Microsoft 365 Copilot and utilizing Microsoft Viva to drive sustainable adoption, streamlining processes, empowering higher determination making and cultivating a tradition of innovation and inclusion.
210. Wipro is dedicated to delivering worth to clients quicker and enhancing the outcomes throughout the enterprise by investing $1 billion in AI and coaching 200,000 staff on generative AI rules with Microsoft Copilot.

Learn extra:

IDC InfoBrief: sponsored by Microsoft, 2024 Enterprise Alternative of AI, IDC# US52699124, November 2024

Tags: AI, AI Azure, Azure OpenAI Service, Copilot, Copilot Studio, Microsoft 365 Copilot